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| 1 | Brands across borders: Determining factors in choosing franchising or management contracts for entering international markets 显示文摘 | Chekitan S Dev M Krishna Erramilli Sanjeev Agarwal | 2002 | Cornell Hotel and Restaurant Administration Quarterly2002，43，6： | 1 |
| 2 | Customer Value, Satisfaction, Loyalty, and Switching Costs:An Illustration from a Business-to-Business Service Context显示文摘 | Lam Shun Yin Venkatesh Shankar M Krishna Erramilli Bvsan Murthy | 2004 | Journal of Academy of Marketing Science2004，32，3： | 1 |
| 3 | Customer value,satisfaction,loyalty,and switching costs:an illustration from a business-to-business service context显示文摘 | Shun Yin Lam Venkatesh Shankar M Krishna Erramilli | 2004 | Journal of the Academy of Marketing Science2004，32，3： | 1 |
| 4 | Market orientation and performance in service firms: Role of innovation 显示文摘 | SANJEEV AGARWAL M KRISHNA ERRAMILLI S CHEKITAN DEV | 2003 | Journal of Service Marketing2003，1，17： | 1 |
| 5 | 2002, Choice between non-equity entry modes: An organizational capability perspective 显示文摘 | Erramilli M Krishna Sanjeev Agarwal Chekitan S Dev | 2002 | Journal of International Business Studies Second Quarter 332002，，： | 1 |
| 6 | Service firms' international entry-mode choice: A modified transaction-cost analysis approach 显示文摘 | Erramilli M Krishna Rao C P | 1993 | Journal of Marketing1993，，： | 1 |
| 7 | Resource-based Explanation of Entry Mode Choice显示文摘 | Varinder M Sharma Erramilli M Krishna | 2004 | Journal of Marketing Theory & Practice2004，12，1： | 1 |
| 8 | International Expansion of Service Firm: Problems and Strategies 显示文摘 | Reardon James R Erramilli M Krishna Dsouza Derrick | 1996 | Services Marketing Quarterly1996，，15： | 1 |
| 9 | Market orientation and performance in service firms显示文摘 | SANJEEV AGARWAL M KRISHNA ERRAMILLI CHE KITAN S DEV | 2003 | Journal of Services Marketing2003，17，1： | 1 |
| 10 | Customer Value, Satisfaction, Loyalty,and Switching Costs:An Illustration from a Business- to- Business Service Context 显示文摘 | Lam Shun Yin Venkatesh Shankar M Krishna Erramilli Bvsan Murthy | 2004 | Journal of Academy of Marketing Science2004，32，3： | 1 |
| 11 | Entry Model Choice in Service Industries显示文摘 | M KRISHNA ERRAMILLI | 1990 | International Marketing Review1990，7，5： | 1 |
| 12 | Brands Across Borders: Detemaining Factors in Choosing Franchising or Management Contracts for Entering International Markets 显示文摘 | Chekitan S Dev M Krishna Erramilli Sanjeev Agarwal | 2002 | Cornell Hotel and Restaurant Administration Quarterly2002，，43： | 1 |
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